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# Do I only get a starter package, which means support during my first week in Japan?

No, we will provide support from the moment you book with us prior to your trip, and throughout your one year of Working Holidays in Japan. 

If you are of a nationality that can stay for 18 months, 2 years, or that can get two inconsecutive stays of one year each, you can book an extension of our support. 

While your support is active, you can always contact us for any assistance you might need, for instance, you are looking for a job or changing jobs after some months in Japan, about registering/unregistering at the City Hall, or anything related to life in Japan. 

Our offices in Tokyo and Kyoto are open for participants from Monday to Friday during the normal day time working hours. Additionally, we are always reachable by support chat, LINE, Whatsapp, Email, and Phone during business days.